Shipping & delivery
Please allow three days for packaging and shipping your order. Include any delivery instructions in the Special Notes section of your order form.
Gallery 15 would prefer to make curbside delivery of your purchase if you live within the Burns-Hines area in Oregon.
Please use the Special Notes section of your order form to provide contact information so we can make arrangements.
Gallery 15 offers free shipping within the contiguous United States (some exclusions apply*), by either regular US Postal Service or UPS ground service.
Any added costs for priority and/or air freight shipping will be charged to the customer.
Shipping methods to all other areas will be discussed with the customer and costs will be shared by the customer and Gallery 15.
*Shipping oversized items, such as large paintings, and items weighing over 70 pounds.
Requests for refunds, regardless of cause, must be made within two weeks of purchase.
If you are not satisfied with your purchase, please package the item with care and send it back to us within two weeks.
If there is no damage to the item when we receive it we will issue a full refund.
Return shipping costs are the responsibility of the customer.
If your purchase appears damaged when you receive it, please notify us immediately.
We will make arrangements for a refund of your payment and the return of the item at our cost.